Rest Easy Knowing You Will Always Get the Help You Need, When You Need It

Even the best security system technology relies on the people behind the system to respond quickly and effectively in an emergency.

That’s why after your ESC security system has been properly designed and installed, it is then connected to our state-of-the-art monitoring center.

This is the next critical link in your comprehensive “circle of protection.”

The System Behind the System

central station monitoring support

Every Electronic Security Concepts system is connected to our 24 hour UL certified central monitoring station. Each central station is “backed up” by the other to ensure you are always protected. 

Our highly skilled operators have quick response rates that ensure the proper authorities are promptly notified to respond to your alarm events. 

All of our operators are very well trained and always available to assist our clients with any questions or issues with their security system, any time of the day or night.   

Nationwide 5-Diamond Security System Monitoring for Businesses and Homes

In an emergency situation, everything relies on the abilities and response of your security system’s monitoring center and its dispatchers.

Our central station’s Five Diamond Certification is a recognition of security system monitoring excellence. It is granted only to the highest-quality security monitoring facilities by the Monitoring Association.

We receive this recognition each and every year. So you can have complete peace-of-mind that with Electronic Security Systems you are receiving the absolute best in both security technology and response.

When it comes to your safety and security, compromise is simply not an option.

five diamond security monitoring

Video Verification Monitoring Helps Ensure the Fastest, Most Appropriate Response

Monitoring stations were once blind to what was happening at the location of the incoming alarm. Advancements in Video Monitoring now allows the central station operator see what happens before, during and after the alarm is triggered. This technology is an affordable and powerful solution that has already helped apprehend criminals, save lives and reduce false alarms.

Video Verification – Municipalities across the country have adopted ordinances to address false alarms, and many have gone as far as to require verification prior to dispatching a patrol car. Central monitoring stations can now receive video clips of what happened before and after the alarm was triggered allowing operators to make quick, accurate assessments of the event.

Event Notification – Worried about employee theft? Receive email notification when your alarm system is armed and disarmed with video open/close reports. Now you’ll always know who it was, whether anyone was with them and, if they carried anything away! You can monitor stock room supplies and the opening of a safe too.

Scheduled Virtual Visits – How’s business? Find out anywhere and at anytime. Scheduled video tours of your business can be sent to you as often as you wish in a video email to your pc or even to your handheld pocket PC device.

Remote Video Storage – All you need is a computer and internet or cell phone. Log-in using online software to review live video or video stored on a remote secure server.

Trusted, Custom-Fit Security for Businesses, Homes & Government Facilities

Nothing is more important than the safety and security of your home, family or business. That’s why we take the trust that our thousands of clients have placed in us very seriously.

Your situation and needs are unique. That’s why we don’t believe in “one-size-fits-all” security systems. Every system we design, install, and monitor is custom-tailored to exactly fit the requirements of each and every client.

To us, you’re not a number – you’re our friend and neighbor. And we go out of our way to treat you that way and make sure you are always completely satisfied with our service.